Here are our answers to some of your most frequently asked questions.
If you don’t find your answer here, contact us. Also, check this month’s and next month’s schedule, which contain the times of feedings, talks, and presentations; a floor-by-floor map of exhibits and amenities; and other useful information. Visitors may also download the Aquarium’s brochure. A copy of our current brochure in PDF format is also available in:
How much time should I plan for visiting the Aquarium?
Can I leave and return to the Aquarium?
Yes. You will receive a hand stamp upon entering the Aquarium that allows you to leave and return any time during the day of your visit.
Does the Aquarium loan wheelchairs?
The Aquarium offers complimentary manual wheelchairs on a first-come, first-served basis as there are a limited number available. You may pick up a wheelchair at the Aquarium’s Information Desk. All that is required is a valid photo ID that you leave with us. When the wheelchair is returned, you will receive your photo ID back. Find out more about wheelchair access here.
Does the Aquarium have handicap parking?
There are three handicap parking spaces available on East India Row (accessible from Atlantic Avenue). If the spaces are full, there are handicap spaces near all the elevator stations in the Harbor Garage, which is adjacent to the Aquarium. If convenient, you are welcome to use the drop-off space at the foot of the Aquarium plaza before parking. If you have an oversized vehicle you may want to consider parking in the open lot spaces near the Moakley Federal Courthouse along Northern Avenue (about a 10-minute walk to the Aquarium). Find out more about parking here (includes area map).
Are strollers allowed in the Aquarium?
While we do not rent strollers at the Aquarium, strollers are permitted in all areas. We do offer a complimentary stroller check, located behind the main Information Desk. Find out more about stroller access here.
Does the Aquarium have storage lockers?
Storage lockers are available to the left of the glass doors leading into the Penguin Exhibit. Complimentary storage for large pieces that will not fit in the lockers is also available. Please ask at the main Information Desk.
Can I bring my own food and drink?
Is photography allowed?
Yes. Tripods and stands are forbidden as they can obstruct the exhibit paths, and flash photography is restricted in certain areas as it can distress some animals. Other than that, click away! After your visit, you can share your photos with others on Facebook, Twitter, Tumblr, Google+, Instagram, and Pinterest.
Can I host a child's birthday party at the Aquarium?
The Aquarium offers some exciting birthday party options, including IMAX birthday parties, a self-guided group visit to see our animals and exhibits, and On-the-Road birthday parties, which come to you. Find out more about Aquarium birthday parties here.
Does the Aquarium offer military discounts?
Active-duty U.S. military personnel and their dependents receive a discount on Aquarium admission. Adults receive $10 off admission, and children receive $5 off. This discount does not apply to nondependant guests coming with military personnel. Both active-duty military personnel and their dependents need to show their military ID or military dependent card (orange) to receive the discount for themselves and their children. If the military personnel are not present, the spouse may show his or her military dependent card (orange) and a photo ID and get the discount for themselves and their children.
Find out more about Aquarium discounts here.
Does the Aquarium offer any service for those with cognitive special needs?
The Aquarium has affiliated with MagnusCards, a free app that combines a proven method of instruction (social stories) with elements of a game design to help people learn life skills. The Aquarium card decks take a step-by-step approach to help people learn about visiting the Aquarium, including how to buy a ticket, how to tour exhibits, and how to visit the café. The app is particularly useful for people with autism, ADHD, Asperger syndrome, acquired brain injury, Down syndrome, dementia, and other cognitive special needs. Visit the MagnusCards site for more details about the free app.