Timed ticketing lets you choose when your ticket gets you into the Aquarium before you even leave home. In addition to the basic information about timed ticketing, here are some frequently asked questions.

 

Do I have to buy timed tickets before coming to the Aquarium?

No. You can always walk up and buy your tickets at the Aquarium Box Office, you do not need to purchase a timed ticket ahead of time.

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Where do I buy timed tickets?

You can purchase timed tickets online before you come to the Aquarium. You can also buy timed tickets at the Aquarium Box Office.

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How long before the entry time on my timed ticket should I arrive at the Aquarium?

You will be able to check in for your visit 15 minutes before your entry time. As your group gathers to enter the Aquarium, educators will be on hand to show you ocean animal artifacts and prepare you for The Trust Family Foundation Shark and Ray Touch Tank!

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What is there to do near the Aquarium while I wait for my entry time?

There are plenty of nearby restaurants and attractions on the Boston waterfront to enjoy before you enter the Aquarium. You can also hang out with the harbor seals on the Aquarium Plaza, see an IMAX 3D film, take a Boston Duck Tour or hop on a Boston Harbor Cruise!

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What happens if I'm late to the Aquarium and miss the entry time on the ticket?

If you miss your ticket entry time please proceed to the timed ticket check-in. Your ticket will be honored in the next available time slot.

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Can I still buy Aquarium/IMAX combo tickets?

Yes, those options are part of the Aquarium's online ticketing menu.

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Can I still buy Aquarium/Whale Watch combo tickets?

Yes, you can purchase Aquarium/Whale Watch Combo tickets online. You will select your timed ticket entry when you arrive on Central Wharf.

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I'm an Aquarium member. Do I need to buy a timed ticket?

Aquarium members do not need to purchase tickets. One of the benefits of membership is being able to visit the Aquarium as often and easily as you wish!

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I have a complimentary Aquarium pass. How do I get a timed ticket?

If you have a barcoded Aquarium pass, you can proceed to Advance Ticketing to exchange it for a timed ticket at the Aquarium Box Office.

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I have a library pass. How do I get a timed ticket?

If you have a library pass, you will be able to purchase a discounted timed ticket at General Admission windows.

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I am a Corporate Member or Sponsor. What do I do?

Corporate Members and Sponsors with orange passes, or those who receive entry with corporate ID, can proceed directly to the Aquarium Lobby for entrance. If you have light gold colored passes, please proceed to Advanced Ticketing to exchange those passes for timed tickets.

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Can I use my complimentary Aquarium pass or library pass to purchase tickets online?

Passes and discounts like the library pass cannot be used for online ticket purchases. The best way to ensure that you get the time you want is to arrive with your passes early in the day and head to the Aquarium Box Office.

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Is there a limit to how long I can stay in the Aquarium with this timed ticketing system?

No. Visitors are welcome to stay as long as they wish.

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Are you allowed to leave and re-enter the Aquarium with a timed ticket?

Yes. Visitors will receive a hand stamp when they enter the Aquarium. Showing that allows them to leave and come back.

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