Here are the ultimate insider tips to help make the most of your visit.

Important Safety Guidelines and FAQs

Buy your tickets online

Buying your tickets online means you can skip the line! Simply print them at home or show your e-ticket on your smartphone in the main lobby.

Members, you can get right to the fun, too. Just bring your valid membership card and a photo ID and head straight into the lobby. You may also buy discounted tickets for as many guests as are covered by your membership in person at Member Services in the main lobby. Thinking about becoming a member, or is it time to renew? Save time by joining or renewing online before you visit, then just bring your confirmation email and a photo ID with you to check in at Member Services.

Visiting several Boston attractions?

Save 42% off admission to Boston’s top 3 attractions with Boston CityPASS, now with 30 days of validity—perfect for multiple day trips or vacations! Get immediate, paperless delivery to your mobile device.

Avoid peak times

The middle of the day is our busiest time. If you want plenty of face time with Myrtle the green sea turtle, plan to arrive when we open at 8 a.m. or later in the afternoon after 3 p.m. Be sure to check the website for any last-minute changes to our schedule.

Take public transportation

Taking public transportation is the blue thing to do! The Aquarium stop on the MBTA’s Blue Line is just a few steps from our Front Plaza. If you’re driving, check out nearby parking options—prices vary. Here’s some more information about accessibility at the Aquarium.

These movies take you places you only dreamed of going!

Get ready for a shark’s eye view as you plunge straight into the underwater world of nature’s most renowned predator in Great White Shark.

Sea Lions: Life by a Whisker takes you on an intimate journey inside the colony where a life of great intimacy, tenderness, and clumsiness, must often give way to a life of great sacrifice and bravery.

Backyard Wilderness will surprise and entertain viewers with the unexpected wonders of nature that lie right in our own backyards.

Bring your camera

Take plenty of pictures and share them with us on Facebook, Twitter, Tumblr, Instagram, and Pinterest. However, tripods and stands are forbidden as they can obstruct the exhibit paths. Flash photography and flashlights are also restricted in certain areas as they can distress some animals. 

The stroller check is temporarily closed

The Aquarium bustles during school vacation weeks and the summer, and large strollers are difficult to navigate through the crowds. If possible, bring an umbrella stroller. (Reminder: For safety, strollers of any size are prohibited in the Simons Theatre.)

Storage lockers are temporarily unavailable

For items you don’t want to carry, lockers are available to the left of the glass doors leading into the Penguin Exhibit. A large locker is $7 for a full day rental, and a smaller locker is $5. Complimentary storage for large pieces that will not fit in the lockers is also available; please ask at the main Information Desk. There is no coat check.

Lost and found

If you have lost or found an item, check with the staff at the Information Desk in the lobby.

Pack a picnic lunch

Picnic tables are available on the Aquarium Plaza.

Safety 

Please note these policies when visiting the Aquarium.

The New England Aquarium has carefully monitored and complied with guidance from the CDC and worked closely with officials from the Commonwealth of Massachusetts and the City of Boston to implement the following safety measures to protect public health.

  • Implemented a one-way travel path
  • Required mask wearing
  • Suspended interactive exhibits
  • Installed additional hand sanitizer stations
  • Reduced attendance to maintain social distancing standards
  • Installed touch-free entry
  • Increased frequency of cleaning and are regularly disinfecting high-touch areas
  • Posted signage throughout the building about how to safely navigate the Aquarium

Bag size: Any bag larger than 12 inches long, 12 inches wide, or 12 inches tall will not be permitted, with the exception of diaper bags and carriers for medical supplies. Bags, strollers, backpacks, and packages are subject to inspection.

Firearms: Firearms are not allowed on Aquarium property, with the exception of law enforcement and on-duty security personnel.

Prohibited items

  • Weapons
  • Signs
  • Alcoholic beverages
  • Food, drink, and gum (prohibited in exhibit areas)
  • Clothing with offensive or vulgar language
  • Illegal drugs
  • Laser pens and pointers
  • Noise-making devices (horns, whistles, etc.)
  • Balloons
  • Tobacco products and e-cigarettes 
  • Selfie sticks
  • Any other items deemed to be dangerous or inappropriate

Still have questions?

Poke through our FAQs for answers to common questions.

After you visit, don’t be strangers! When you get home or even from your phone, there are plenty of ways that you can connect with the Aquarium online. Follow our blogs for more about the Giant Ocean Tank, marine mammals, other exhibits throughout the Aquarium, and more.